Storycards for retail and ecommerce

Help every shopper find the product that fits.

Create guided selling experiences that turn product choice into a useful conversation. Use preference data to shape the journey, explain recommendations and continue into your existing ecommerce experience.

StorycardsConcept demo
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How do you like to make coffee?

Illustrative only. Your choices stay in this page.

Better discovery for shoppers. Better signals for the brand.

01

Reduce choice overload

Ask about needs and context, then show a focused set of relevant products.

02

Collect declared preference

Learn directly from the choices shoppers make instead of relying only on passive behavior.

03

Reuse across campaigns

Adapt approved finders and stories for launches, seasons and audiences without rebuilding them.

What you can build

Shopping journeys for discovery, education and repeat use.

Build a focused layer before product listing, inside a campaign or after purchase. Keep the experience connected to current product data and the brand system.

01

Product finder

Guide shoppers by need, preference, use and purchase context.

Declared preference
View workflow
Ask for
Use case, practical constraints and product preferences.
Show and connect
Explain a shortlist and link to current catalog items or collection filters.
Measure
Finder completion, product clicks and configured commerce events.
02

Guided selling journey

Explain meaningful differences for considered or technical products.

Decision context
View workflow
Ask for
The features a shopper wants to compare and their intended use.
Show and connect
Explain tradeoffs between relevant product types before sending the shopper to product pages.
Measure
Comparison completion and product-page continuation.
03

Gift finder

Match recipient, occasion, interest and budget to relevant products.

Gift intent
View workflow
Ask for
Recipient, occasion, interests and budget range.
Show and connect
Show a gift shortlist from the current catalog with a reason for each selection.
Measure
Completed finders and gift-product clicks.
04

Routine or bundle builder

Combine compatible products around a goal, routine or environment.

Bundle interest
View workflow
Ask for
Routine, existing products and compatibility requirements.
Show and connect
Explain a compatible set based on merchant-maintained rules and link to the corresponding products.
Measure
Bundle interest and configured add-to-cart events.
05

Interactive launch story

Introduce a new product through questions, demonstrations and relevant details.

Launch engagement
View workflow
Ask for
Selected product features and answers to discovery questions.
Show and connect
Adapt the launch story and direct interested shoppers to the current product page.
Measure
Story completion and product interest by feature.
06

Post-purchase onboarding

Guide setup, care, feature discovery and repeat-use habits after checkout.

Onboarding progress
View workflow
Ask for
Product model and the setup or care task selected.
Show and connect
Show the brand’s instructions, related resources and support route.
Measure
Guide completion and support-link selections.
Example shopping journey

Show how a coffee finder becomes a useful product shortlist.

A retailer can replace a generic product quiz with a focused buying conversation. In this example, the shopper’s routine determines the follow-up and the type of coffee equipment to explore.

The launch brief

What the visitor shares
Coffee routine · Preparation preference · Collection selected
How the path changes
Morning coffee separates simple preparation from batch brewing. Espresso separates manual control from fewer steps. Gift suggestions depend on whether the recipient already owns a brewer.
Where it goes next
Map the result to current catalog filters or product pages. Stock, pricing and checkout remain with the ecommerce system.
What to measure
Track finder completion and product clicks. With a configured commerce integration, compare subsequent add-to-cart and purchase events.

Illustrative categories only. No live products, stock, prices or customer profiles are used.

How the organization works

A guided selling system that campaign teams can actually reuse.

Brand, ecommerce and product teams define the system. Campaign teams create seasonal and audience versions while logic, data and presentation stay consistent.

01

Design and brand

Own reusable product, campaign and interaction components.

02

Ecommerce

Connect current products, destinations and merchandising rules.

03

Product content

Maintain accurate product facts and recommendation explanations.

04

Campaign teams

Create launch, seasonal and audience versions from approved templates.

05

Data

Define preference events and approved analytics or CRM destinations.

The Storycards platform

Build the experience. Keep control of the details.

Design the questions, results and responsive layouts in the Studio. Reuse components across products, give teams clear editing permissions and connect the finished journey to your systems.

The Storycards Studio. A platform demonstration, separate from the illustrative journey above.
01

Professional visual creation

Start with AI or an approved template, then refine every layout, state and breakpoint in the Storycards Studio.

Explore the Studio
02

Brand and publishing control

Protect components, fields and interactions. Decide who can create, review and publish each experience.

Explore brand governance
03

AI-assisted starting points

Turn an approved brief or source into an editable first version that stays inside your component and permission system.

Explore AI creation
04

Structured first-party data

Define interaction events and response fields, then connect consented data to the approved destinations in your stack.

Explore integrations
05

Measure and improve

See completion, choices and drop-off points so teams can make focused changes to the live journey.

Explore analytics
Build with Storycards

Bring us the journey you want to build.

Bring one customer journey, one product brief or one existing experience. We will help you map what to build and how it fits your operating model.

Talk to our enterprise team